Aviation, Hospitality, Travel & Customer Service is a graduation/PG/Diploma course. The course is meant for students who want a bright career in the hospitality, tourism and airline sector. The students can expect managerial roles in their jobs after a few years of experience.
The Aviation, Hospitality and Travel Management course is divided into semesters with different subjects such as accounting, travel agency management, financial management, hotel information system, ethics and laws in the hotel business, accommodation management, food and beverage management and communication and soft skills.
Aviation, Hospitality, Travel & Customer Service Highlights
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Course Name |
Aviation, Hospitality, Travel & Customer Service |
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Course Specialization |
Tourism Management |
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Course Duration |
3/2/1 Years |
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Examination Type |
Semester based |
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Eligibility Criteria |
10+2/+3in any stream from a recognized college or university |
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Age |
No Age Limit |
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Admission Process |
Merit-based |
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Average Starting Salary |
INR 2,00,000-15,00,000 |
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Job Profiles |
Lobby Manager, Travel Executive, Travel Coordinator, Ticketing Executive, Front Office, Tour Manager, Guest Service Coordinator, Sales Reservation Agent, Event Manager, Cabin Crew, Guest Service Officer, Executive Trainee, Hotel Operation Trainee, Executive Search Consultant, Sales Coordinator |
Eligibility Criteria for Aviation, Hospitality, Travel & Customer Service
1. Candidates must have completed Class 12/+3 from a recognised board in any discipline.
2. Candidates should have secured a minimum aggregate score of 45% or more in subjects.
3. They must have a minimum aggregate of 55% to qualify for the program.
Admission Process
1. Colleges publish notice of admission on their website from June when most Indian universities would have finished degree exams.
2. Candidate to apply for each college, as each college considers each mark as the cut-off mark.
3. Some private colleges and deemed universities perform their counselling process by conducting their university-level entrance exams.
4. Some colleges require a minimum of 50% aggregate in the qualifying examination.
5. Candidates who qualify for the test are called for an interview before the final seat allotment.
Career after Aviation, Hospitality, Travel & Customer Service
Upon successful completion of the course, students have plenty of job opportunities. Most of the vacancies related to job postings are done by candidates after completion of the course. These graduates are employed for lots of special possibilities together with Lobby Managers, Front Office, Transport officers, Travel executives, Visa executives, Tour Operation Managers, Travel agents, etc.
Many leading companies and organizations release jobs for multiple sectors. The students can also do a government job after completing this course alongside various private jobs. There is enough scope after doing this course. Candidates can work in materials production, development, and research in the industrial sector, or as materials experts in high-level consultancy and management positions.
After completion of this course, one has ample job opportunities in the government as well as private sectors. One can even start his own business. BBA Tourism jobs after commencement encompass Travel Coordinator, Guest Service Coordinator, Sales Reservation Agent, Event Manager, Cabin Crew, Guest Service Officer, Executive Trainee, Hotel Operation Trainee, Executive Search Consultant, Sales Coordinator, Materials Executive, etc. The average salary ranges between INR 3 to 15 Lakhs.
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Job Roles |
Job Description |
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Travel Agency Staff |
This position is responsible for promoting and marketing the company. When dealing with consumer inquiries, they also consider the needs and desires for appropriate travel options. |
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Travel and Tourism Consultant |
They are in charge of counseling clients on appropriate travel solutions for both domestic and foreign destinations. |
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Travel Agent |
This employment includes assisting people in planning, selecting, and arranging vacations. They will normally work within the customer's budget. |
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Tour Operator |
They are in charge of the tour from start to finish. They also handle the finer points of a vacation or tour, such as the hotel, meals, and transportation. |
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Ticketing Staff |
This employment includes assisting travelers with journey planning. They respond to inquiries about travel plans such as routes and schedules. |
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Air hostess |
The position entails collaborating with security to ensure that passengers on a plane have a pleasant flight. |
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Airline Employee |
Passengers' safety and comfort are ensured by the employees, who check baggage, provide information, assist passengers, confirm reservations, and sell tickets. |
Aviation, Hospitality, Travel & Customer Service Syllabus
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SEMESTER I |
SEMESTER II |
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Principles of Management |
Business Organization |
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Business Economics-I |
Business Economics-II |
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Business Mathematics |
Quantitative Techniques & Operation Research in Management |
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Computer Fundamentals-I |
Database Management System |
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Financial Accounting |
Cost Accounting |
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Personality Development and Communication Skills |
Personality Development and Communication Skills |
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SEMESTER III |
SEMESTER IV |
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Organizational Behavior |
Human Resource Management |
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Indian Economy |
Business Environment |
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Marketing Management |
Marketing Research |
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Computer Application-I |
Computer Application-II |
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Management Accounting |
Business Laws |
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Personality Development and Communication Skills-III |
Taxation Laws |
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Computer Application Lab-I |
Ecology, Environment & Tourism |
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SEMESTER V |
SEMESTER VI |
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Values & Ethics in Business |
Trends in Travel & Tourism & Laws |
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Sales & Customer Relationship Management |
Project Planning & Evaluation |
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Foreign Language-I (French – I) |
Entrepreneurship Development |
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Management of Information System |
International Business Management |
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Financial Management |
Foreign Language-II (French-II) |
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Summer Training Report & Viva-Voce |
Air Ticketing and Foreign Exchange Management |
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Marketing in Service Industry Airlines, Travel, Tours and Hotel |
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